Effective Date: July 2024
Gillcumber Glamping Pods ("we", "us", or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gillcumberglampingpods.co.uk and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Information: Details related to your reservation such as check-in and check-out dates, special requests, and payment information.
Derivative Data
- Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
- Payment information such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you book our services.
2. Use of Your Information
We use the information we collect in the following ways:
- To Facilitate Bookings: To process your reservations and provide you with the requested services.
- To Communicate: To send you emails, SMS, and other communications regarding your booking, special offers, and our services.
- To Improve Our Services: To better understand your needs and improve our website, services, and customer experience.
- For Marketing: To send you promotional materials and other information we think may be of interest to you.
- To Comply with Legal Requirements: To fulfill our legal obligations and respond to legal proceedings or regulatory authorities.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: If we undergo a business transfer such as a merger, acquisition, or asset sale, your information may be transferred.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe